The New Leaf: A Newsletter from The Hawkins Center
June 1996  •  No. 5, Article 2 

Guide to SSA's Application Process

Starting your claim for SSI or Social Security disability benefits begin when you file an application. You may drop in at your local Social Security office to file the claim (and probably face a long wait) or call Social Security's 800 number (1-800-772-1213) to schedule an appointment. Although Social Security prefers that applications be filed in person, applications often are completed over the phone. Tip: Call Social Security as soon as you decide to apply for benefits. The date you call is your protective filing date, even if you do not actually file your application until several weeks later.

When you apply, a claims representative will ask you to submit any medical records you have concerning your condition and give you a letter to take to your doctor for more information. Although you are not required to submit records or obtain information from your doctor, it may speed up your claim if you do. Tip: If you can, get copies of all of your relevant medical records and bring them to the application appointment. Do not let an inability to get these records keep you from filing, however. Social Security will get the records if you do not.

Your file is transferred to a regional office where it is assigned to a disability analyst who will evaluate your claim. The analyst will obtain your medical records and, in most cases, arrange for you to be seen for a medical evaluation by a doctor paid by Social Security. Tip: Call you analyst to make sure all of your records are being collected and to report new doctors or other sources that may have information about your disability.

Once the analyst has your medical records and any other reports or evidence which has been requested, a decision on your claim is made. You will be notified by mail whether your claim has been granted or denied. It typically takes about three months from the date you apply until you receive a decision. If your claim is denied you have 60 days (plus 5 days for mailing) from the date on the denial letter to appeal. To appeal you must file a form called a Request for Reconsideration.
Tip: If possible, hand deliver the reconsideration request to Social Security  and ask for a date-stamped copy which is your proof that you filed the appeal. Always keep copies of any records you give to Social Security.

The reconsideration process works the same way as the initial application process described above, except a different analyst evaluates the case and usually you are not sent to another doctor. The analyst will collect updated records from the medical sources you have reported and make a new decision. Again, you will be notified by letter whether your claim has been granted or denied. It typically takes about two months from the time you file the Request for Reconsideration until you receive the decision. If your claim is denied you have 60 days (plus 5 days for mailing) from the date on the denial letter to appeal. You appeal by filing a Request for Hearing.

At the hearing stage you will have an opportunity to appear in front of an Administrative Law Judge (ALJ) to testify under oath about your condition and the reasons your disabilities preclude you from working. The majority of claimants at this stage choose to be represented by an attorney or non-attorney advocate.
Tip: Begin trying to find a representative as soon as you receive the reconsideration denial. Do not wait to file your Request for Hearing until you have a representative; file the hearing request immediately upon receiving the denial letter.

The ALJ may grant the case without holding a hearing. If the judge decides a hearing is necessary, it will likely be a year or longer until the hearing is held. Ultimately, the ALJ issues a written decision stating the reasons your claim has been granted or denied. If the judge grants the case "on the record" (i.e., without holding a hearing), the decision may be received in less than six months. If a hearing is held, it can take ten or more months to receive a decision. If your case was denied and you did not have a representative, we strongly advise that you consult an attorney or other experienced advocate who can explain all options available to you and assist you with appealing your case to the next level.

This information is very basic. There are many aspects to the application procedure we did not cover in this article. If you have questions, call The Hawkins Center to discuss the specifics of your situation.


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The Hawkins Center
A Non-Profit Agency Providing Legal and Support Services to People with Disabilities
101 Broadway, Suite 1, Richmond, CA 94804, Phone: (510)232-6611, Fax: (510)232-2271
email: info@hawkinscenter.org
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